Privacy Policy
Flights Champion is committed to protecting the privacy and security of our customers and website users. We respect your privacy and are dedicated to being transparent about how we collect, use, store, and protect your personal information.
By using the Flights Champion website and services, you agree to the practices described in this Privacy Policy. We encourage you to read this policy carefully to understand how your information is handled.
Why Do We Collect Information?
To provide a smooth, reliable, and hassle-free flight search and booking experience, we may collect accurate and genuine information from our users, customers, and passengers.
The information you provide may include details such as your name, phone number, email address, passenger details, travel preferences, booking information, and other information required to process your flight reservation.
We collect and use this information primarily to:
- Process and manage flight bookings and reservations.
- Communicate with you regarding your booking or travel arrangements.
- Provide customer support and assistance.
- Confirm, modify, or cancel reservations when requested.
- Improve our website, services, and customer experience.
- Comply with applicable legal and regulatory requirements.
We take reasonable measures to protect your personal information and do not sell your personal information to third parties.
Use of Your Information
Flights Champion uses your personal and travel-related information only for legitimate business purposes and to provide the services you request.
Your information may be used to process flight reservations, communicate booking confirmations and updates, respond to enquiries, provide customer support, and improve our services.
We may also use your email address, phone number, or other contact information to communicate important information relating to your bookings, website, services, policies, terms, or other relevant updates.
Where marketing communications are provided, you may have the option to opt out of such communications.
Data Security
Flights Champion takes the security of your personal information seriously. We implement reasonable administrative, technical, and organisational measures designed to protect your information from unauthorised access, misuse, alteration, disclosure, or loss.
Personal information such as your name, phone number, email address, passenger information, booking details, and other information you provide may be collected and used when necessary to arrange and manage your flight bookings and provide our services.
Where information needs to be shared with airlines, booking systems, payment providers, technology providers, or other authorised service providers to complete a requested transaction or provide our services, we take reasonable steps to ensure that the information is handled appropriately.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, resolve disputes, maintain business records, and comply with applicable legal or regulatory obligations.
Your Right to Ask
As a user, you have the right to ask about the personal information we hold about you, subject to applicable laws and reasonable verification requirements.
You may contact us to request information regarding:
- The personal information we may hold about you.
- The purposes for which your information is collected and used.
- How your information is handled.
- Correction or updating of inaccurate information.
- Applicable restrictions on the use of your information.
We aim to handle such requests in accordance with applicable privacy and data protection laws.
Cookies
Flights Champion may use cookies and similar technologies on our website to improve website functionality, understand how visitors use our website, analyse website performance, and measure the effectiveness of our marketing campaigns.
Cookies are small data files stored on your device that can help websites remember certain information about your activity and preferences.
We may use cookie-related information to:
- Understand website traffic and user behaviour.
- Improve website functionality and performance.
- Provide a more relevant user experience.
- Measure advertising and marketing performance.
- Understand which pages and services are most frequently used.
Depending on the technologies used on our website, certain information may also be collected by third-party analytics or advertising platforms operating on our behalf.
You can manage, block, or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or availability of some features of our website.
Sharing of Information
Flights Champion does not sell or intentionally disclose your personal information to unauthorised third parties.
However, information may need to be shared with trusted and authorised parties when necessary to provide our services. This may include airlines, reservation and booking platforms, payment processors, technology providers, customer-support providers, and other service providers involved in processing your booking or providing our services.
Information may also be disclosed where required or permitted by applicable law, regulation, legal proceedings, or a lawful request from an authorised government or regulatory authority.
We take reasonable steps to ensure that information shared for legitimate business purposes is handled appropriately.
Protection of Your Information
We are committed to taking reasonable precautions to protect the information entrusted to us.
However, no website, online transaction, or electronic storage system can be guaranteed to be completely secure. While we take reasonable measures to safeguard your information, we cannot guarantee absolute security of information transmitted through the internet.
Users should also take reasonable precautions when providing personal information online, including maintaining the security of their passwords and devices.
Changes to This Privacy Policy
Flights Champion reserves the right to update or modify this Privacy Policy from time to time.
Changes may be made to reflect changes in our services, business practices, applicable laws, regulations, or data protection requirements.
Any updated version of this Privacy Policy will be published on our website. We encourage users to review this page periodically to remain informed about how their information is collected, used, and protected.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please contact Flights Champion through the contact details provided on our website.
We are committed to addressing privacy-related enquiries and assisting our customers in accordance with applicable privacy and data protection requirements.