We at Flights Champion have clearly stated our terms and conditions through this policy page. It simply refers that all content that is being posted on the website is to provide necessary information only. If you agree with us, it means that you are bound to use and agree with us. So, before you proceed forward to use our services, we insist you to read our ‘Terms of Use’ and ‘Privacy Policy’ carefully.
When you choose to travel with us, you become liable to provide your valid and authentic documents, which also include your entry and exit visas. For proper classification of your documents, you must own a passport having at least 6 months validity before you fly off to any place. Besides, you also become responsible to abide by the applicable laws. If you fail to abide by the requirements that are stated in policies and rules by Flights Champion, you will be held solely responsible for penalties, fines, and will be refused to board the flight.
For any incorrect details or information you will provide to us, we won’t take any responsibility or
liability for it. ‘You’ or a ‘Passenger’ or a ‘Payee’ is required to book flights with your correct name,
having no error in it. You being a traveller are under a compulsion to ensure that the name mentioned on the
itinerary must be the same as mentioned on the passport. Once the ticket is issued, further request for any
corrections will be payable or lead to penalty.
Note: You can’t request for a change of your Full Name, and also, the fight tickets are
non-transferable.
Whether you have booked an international or a domestic flight ticket, Flights Champion policies states that they aren’t accountable for any damage which is because of the incorrect travel dates, departure and destination details or flights provided by you. You are responsible for any detail submitted before the insurance of travel ticket. To avoid any inconvenience, we request you to inform our agency 72 hours prior, so that we can help you and give some alternate option. Also, if airline’s authority make any changes in the flight, like re-scheduling the flight, then Flights Champion won’t be held responsible.
Once the tickets are issued, only then, the changes in the policies with penalty fees are applicable. Any change initiated will be charged with subject to the increase in the taxes and fares. A re-issuing fee of $150 will be applicable to a single ticket and also, fee like tax difference, any fare difference, and other penalties by the airline. Also, we request you to inform us about the change in your travel plans, at least 72 hours earlier and on working days.
The prices of the tickets may vary, until you have done the final payment. In case the payment made by you isn’t received by the agency, the tickets will not be released to you. Flights Champion will release the ticket only after, the full payment is transferred by you. At the time of booking the flight, the price of the ticket can vary at the time of booking and we don’t inform the passengers before proceeding. So, make sure, you keep yourself updated about our terms and conditions. Also, you will pay the merchant fee in the payments made by your Credit Card. To take advantage of Flight Champion services, do inform us and also, stay in touch to receive our updates about the transfers initiated by you.
If the documents provided by you aren’t as per the applicable laws and rules, we don’t own the responsibility to allow you to travel to your destination. So, before heading off to your destination, make sure, you have a valid passport and a visa and re-entry permit. You or a payee will be fined for not completing the regulatory needs.
It’s your responsibility to get your passport renewed before you travel to any country without. NOTE - Each country has its own set of rules and regulations and it’s your liability to abide by the laws and rules of travelling to avoid any legal actions. If your passport is going to expire after your date of travel or before 6 months, then countries don’t permit any traveller to proceed further.
If the flight is cancelled, we as an agency are not obliged to pay the full refund for your booked tickets. When the funds are fully paid or transferred to us, only then, the cancellation fee will be applicable. We don’t impose any specific amount as fine, as the fine may vary depending upon the present airfares. The fine can also be 2% for Credit Card and for Amex - 3.5% and up to 100%. Also, we aren’t liable to refund the non-refundable tickets. If the ticket is cancelled by you, you are liable to pay $150 and also, the airline will also charge you a fee that won’t be included in $150.
Flights Champion will provide a full refund only when the payment is received from an authentic payee. Also, the duration of the refund may vary, and may take 8-12 weeks from the date of the refund request is submitted. We request you to please be patient till the time we resolve your matter.
The carrier is liable to make required changes in the flights and the tickets. Moreover, without notifying you in advance, the carrier can cancel the flight. In such case, Flights Champion won’t be held responsible to take an action or confirm you about the travel details. Being a passenger, it’s your responsibility to confirm flight schedules and the ticket confirmation with the respective airlines. To avoid any problem or hustle, confirm your details before your departure i.e. 72 hours before travelling.
In case, you want us to resolve your concerns and queries about the tickets and travel, you can reach us without any hassle. But again, it’s your responsibility to check whether or not, you have received the tickets before leaving. Also, for convenience of your travel, all the ticket requirements must be fulfilled from your side beforehand.
If you’re paying through your Credit Card, surcharges will be applicable. Similarly, while making a payment
to fightschampion.com.au by your credit card, you are agreeing that you won’t claim any surcharges from us.
On credit card - 2% (issued by following companies like Coles, Credit Union, GE credit card, etc.), Visa -
2% (issued by banks), and Amex - 3.5%, fee applies.
NOTICE: At times, confusion regarding reservations may occur. In case, if you find yourself in the
same situation, like your tickets are booked but at the check-in counter, you find out that no reservation
have been made, then we request you not to panic. If you find ‘Confirmed’ in the status box, then it’s the
responsibility of the concerned airlines to lodge you on the flight for which you have already paid. If that
isn’t possible with the same flight, then concerned staff will accommodate to another flight. The airport
supervisors are always at your service and to assist you in any difficulties.
No matter whether you are off to an international flight or a domestic flight, you must abide by the rules set by the airlines at the time of boarding a plane. For your information, in case of the domestic flights, the minimum check-in time is two hours and for international flights, it is three hours.
The Flights Champion terms and conditions clearly mention that you’re completely accountable for your own health concerns before and during the travel time. So, in such scenario, you must follow the airline health requirements and recommendations. In case, you fail to carry your medical kit and vaccination documents while travelling, you will be held responsible.
Flights Champion is there to serve you with best of services, however, we are not working on weekends and public holidays. Also, we or any staff member won’t cater your needs outside the office premises or after office hours. Lastly, no request will be entertained on unexpected conditions.
The terms and conditions of Flights Champion also state that apart from the ticket charges, you will be liable to pay certain taxes that are imposed by different countries according to their set rules. These taxes may differ and the airline will charge it without informing you before.
We Flights Champion are one of the leading travel agencies in the world that takes pride in delivering best
of the domestic and international flight services. We make people travel across the world in many countries
and our services include Domestic and International flights to India, Bangladesh, Sri Lanka, Afghanistan,
Pakistan, Lahore, Nepal (Asia Specific). Besides, what makes us exceptional from others is our unique flight
services and pricing. Whether you are travelling for the first time or you do frequent travels, once you
seek our services, we will become your utmost choice, as we quench our customers with all that they expect
us to do.
If you are Indian, then we have our huge clientele in the country, as they believe us to what we are. With
our presence in India, it becomes convenient for our clients to reach us and have a stress-free travel and
contact us when they need us the most.
Besides, we are also operational from Australia to India, Singapore, Thailand, Malaysia, Europe, Canada,
Bangladesh, Pakistan, Nepal, and Sri-Lanka.
NOTE – We will be held responsible for any mistake or misunderstanding that is caused by us. However, we
don’t hold ourselves responsible for the services provided by the travel service provider, if that doesn’t
satisfy you. Any action legal or otherwise taken by you for the standards and warranty in case of services
by airlines won’t effect on Flights Champion, as we don’t engage in the legal activities for which, we
aren’t responsible.
Promotional Fare: The Terms and Conditions policy that we have stated above clearly depicts that the
services we would offer you during promotions are only valid for a limited time. Any changes made by you in
carrier(s), time(s), flight(s) or routing(s) during the promotions will be chargeable as a fine or penalty.
So, don’t forget to inform Flights Champion before making any change so that we can assist you accordingly,
if in case, any problem occurs.
‘WE’/ Flights Champion are not liable for any natural damages or accidental occurrence, as that is not under our control. If liability can’t be barred, in such scenario, the accountability is limited to particular values that are purchased during your travel. Any loss, Damage, accidental or health issues caused either directly or indirectly have nothing to do with Flights Champion and we won’t be responsible for it, as that is not under our control.